Shipping policy
📦 Shipping Policy – Pure Luxe Haus
At Pure Luxe Haus, we’re committed to delivering clean, modern beauty directly to your door — safely, efficiently, and beautifully packaged.
🚚 U.S. Shipping Options
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Standard Shipping (3–5 business days):
$8.50 flat rate on all U.S. orders under $50 -
Free Shipping:
Automatically applied on orders $50 or more -
Express Shipping (2-Day Delivery):
$12.95 flat rate via UPS 2nd Day Air
All orders are shipped from our studio in South Carolina using USPS or UPS, depending on your location and the weight of your order.
⏱️ Processing Time
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Orders are processed within 1–2 business days
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Orders placed on weekends or holidays begin processing on the next business day
🔍 Order Tracking
You’ll receive a tracking number via email once your order has shipped. All shipments include online delivery confirmation.
📍 Domestic Shipping Only
We currently ship within the United States only.
International shipping is not yet available — but we're working on it!
❗ Shipping Issues
Pure Luxe Haus is not responsible for:
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Incorrect shipping addresses entered at checkout
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Carrier delays (weather, holidays, etc.)
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Lost or stolen packages marked “delivered”
If you experience any issues with your delivery, please reach out to us at:
📧 hello@pureluxehaus.net